![]() The website informs car buyers that Capital One Auto Finance is “here to help with car buying journey.” It includes a “Learning Center” that car buyers can visit “to learn about financing, loan extensions, and much more.” It provides access to articles about how car buyers can find the right car, manage their money “wisely” and get a good deal. According to the website, Capital One Auto Navigator allows a car buyer to be prequalified, work out the details of the car purchase ahead of time online, and receive an offer to take a participating dealer. “As part of” those agreements, Capital One Auto Finance “completed a vetting process to ensure that each participating dealer matches requirements.” The website provides information for car buyers about prequalification and financing auto loans using Capital One Auto Navigator, and refinancing auto loans. The Capital One Auto Finance website informs site visitors that it has agreements with “participating dealers” that accept “Capital One Auto Navigator prequalification” so that the dealers “can offer financing to consumers like” them. The BBB’s profile page for Capital One Financial Corporation lists Capital One Auto Finance as an alternate business name. ![]() The Better Business Bureau (BBB), does not maintain a separate profile for Capital One Auto Finance, but established a profile page for its parent company, Capital One Financial Corporation, in 1994. If you have been contacted by Capital One Auto Finance, make sure you understand your rights before taking action.Īccording to public information from the Texas Secretary of State website, Capital One Auto Finance was incorporated in Texas in 1987. Capital One Auto Finance has received consumer complaints alleging improper billing, collections and communication tactics. (Capital One Auto Finance) is a third-party auto loan company based in Texas.
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